1. How do I book the Sugar Land Ballroom?
    Once you decide to go with the Sugar Land Ballroom for your special event, a $1,000 non-refundable deposit is required at the time of booking to reserve the date for you. In addition to the deposit money, a contract will also be filled out stating the detail concerning your event. The remaining balance along with a refundable $500 security deposit will be due no later than 30 days prior to your event.

  2. Can I bring in my own caterer for the food and beverages?
    Yes, you may. We do allow outside catering as well as bringing in your own beverages, including alcoholic and non-alcoholic drinks. If an outside caterer is being used, then he/she must meet with the Sugar Land Ballroom management staff at least one week prior to your event to discuss any particular details of the event. All alcoholic beverages must be placed at the bars, and served by our professional bartenders. We do reserve the right to refuse alcoholic drinks to anyone who is intoxicated.

  3. How many hours is the rental time for?
    The package price includes rental of the ballroom for 6 hours and an additional 2 hours for any decorations or drop off of materials. If it is an evening event, 1 a.m. is the latest time which the hall may be rented out until. Extra charges may apply if the event continues past 6 hours. You will be allowed access to the hall 2 hours before the start time of your event. If additional time is needed, please consult with the management about this.

  4. What does our staff do during the event?
    Our professional and experienced wait staff will bus all the tables, refill the water glasses, cut and pass out the cake, and if there is a toast, they will pass out the beverage of your choice. The amount of staff at the event will be based on the total number of guests. The amount of staff included in the package price will be adequate to handle all your needs during your event, except the handling of the food. Additional staff can be brought in to handle the food for an additional charge. We recommend checking with the caterer concerning the handling of the food.
    Our staff will come dressed in the standard black and white uniforms, and they will arrive 30 minutes prior to your event starting. Our staff will stay until your guests have left. there will be one banquet captain assigned to each event. If there are any questions, concerns, or special requests you may direct them to the banquet captain, and they will make sure it is taken care of.

  5. When do I need to tell you the final count of guests?
    We will need to know the final number of guests no later than 2 weeks prior to your event. Also at this time we will go over the final layout of the ballroom including any additional tables or any special items you will need for the event.

  6. Can we bring in our own decorations?
    Yes, you may. You can bring in your own decorations as long as there is nothing taped, stapled, nailed, or pinned to the walls. Confetti may only be used if it is the large pieces. No small confetti can be brought in.

  7. Will there be another event going on at the same time as ours?
    It is possible. We have two separate rooms to choose from, depending on the size of your event. If your event is a large one and requires use of our entire facility, then yours will be the only event occurring at that time. For smaller events, it is possible that we will have a separate function in one of our different rooms at the same time.



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